EvenTickets in no way will entertain any or all requests referring to an exchange or a refund. However, we will be obliged to convey your appeal to the event organizer or with organizer/promoter written approval, EvenTickets may provide direct contact details of the organizer/promoter to the patron/customer. Upon which the event organizing authority reserves the complete rights to deny or entertain your appeal.
We will not be able to exchange or refund any booking amount or ticket cost under the following circumstances:
In a state where a show stands entirely cancelled, the refund may be executed via a then proposed protocol. Details regarding which will be conveyed over your phone or email at EvenTickets and organizer’s/promoter’s discretion. There may be no exchange and no refunds if the cancellation of event happens outside of EvenTickets or organizer or promoter’s control.